WJ KING COVID-19 UPDATE 9TH APRIL 2021

From 12th April 2021 ALL of our showrooms will be reopening to the general public. Following Government Guidance, our showrooms, service departments and forecourts will be open to the public in a Covid-Secure manner. 

We have put in place strict safety guidelines across all our premises, such as:

• Staff wearing masks or face coverings
• Customers are required to wear a mask or face covering upon entering our showrooms or waiting areas
• Hand sanitiser is available throughout our showrooms and service areas
• Customers and staff are asked to keep a 2-metre distance from one another and floor graphics are in place to control this
• A one-way system is in operation in our showrooms, this is indicated via floor graphics and you where possible there are separate entrances and exits signposted
• Vehicle touch points are cleaned before and after a demonstration and/or test drives
• Covering customers seats and steering wheel during a service / MOT or vehicle repair
• Cleaning all touch points on your car before and after its service / MOT or repair
• Cleaning commonly used touch points throughout the showroom and service waiting areas
• Our customer toilets and waiting areas are out of service at this time

Sales Departments / Showrooms:   

We are happy to let you know that you are now allowed to visit our showrooms in person for sales appointments and to browse our new and used car stock. The safety of our staff and customers is our priority, therefore, we would ask, that you make an appointment in advance, to assist us in keeping numbers in our showrooms at a safe level at all times. We will do our best to see all customers, so please be patient if you have not pre-booked. 

WJ King want to offer you the absolute best customer service and understand that many customers would prefer to stay at home, therefore we have the following options available to you to make your remote car purchase as easy as possible:

(Please note, options below are only offered by selected franchises):

• A personalised video of any new or used car, including a test drive if requested
• A virtual video call, a telephone call or live chat whichever you would prefer
• You can request click and collect for your new car
• The option to buy or reserve a used car online. You can tailor your finance, choose different finance options and get an instant part-exchange valuation for your existing car, all this without affecting your credit score!

FIND YOUR LOCAL WJ KING DEALERSHIP

Aftersales Departments, Parts and Bodyshop:

Our service departments will be fully open to all customers providing essential services such as servicing, MOT, parts and accessories and vehicle repairs in a safe manner. Rest assured, we continue to implement strict hygiene, social distancing, and safety measures to protect our staff and our customers. 

BOOK AN AFTERSALES APPOINTMENT ONLINE

Further Support:

We would like to take this opportunity to thank you for your patience and for working with us to ensure our operations are a safe place to visit and for us to work. Should you require any further assistance please feel free to contact us via our location pages or call 01322 948262 to speak to one of our friendly Customer Service team.

WJ King Group | Covid-19.

Download the Covid Risk Assessment