Always had good service! They haven't messed me about, unlike the Bromley Branch.
Jane Abram
Great customer service WJ King Swanley! I received excellent help & advise on the purchase of my car by sales consultant Terry who was very knowledgeable, helpful & friendly. I would definitely do business with WJ King Swanley in the future. Thank you very much for a great experience!
Yvette GreyThank you for the 5 star rating and review
The gentleman on reception could not have been more helpfull or polite the car was at the time stated. l would highly recommend them.
David Shade
Great service advisor called Joe. Obviously keeps that department running smoothly . Thank you
Priory Automotive
Good customer services, I ended up buying a new car
David Herrey
Excellent service. Fit me in next day for a quick fix after a failed MOT. Very helpful and knowledgeable. Highly recommended
Dominic Thomas
Great service from start to finish ! Wade was extremely knowledgable and helpful in helping us to make the right decision on the model Crossland x we purchased. It’s the second time we have used w j kings in welling and I would definitely recommend them to friends and family. Thank you Wade for all you help
Theresa FergusonThank you for the 5 star rating and review
Petrol more expensive than others local
Wayne Edge
Average retailer...
H ChoudryPlease contact us back so we can understand the reason for the 1 star review, Thank you.
Had a pre booked appointment on the 5/9/20 to view and test drive a particular vehicle. Turned up was given the keys to only look around I asked to do a test drive as I had booked it but was told I would have to re arrange at a later date? The sales rep said he would call me to discuss the options which were available which never happened, I called numerous amounts of time but got no response. I contacted the contact centre on 10/09/20 to be told that he’s probably busy and try again later. Terrible customer service won’t be returning.
Miss VousdenI understand the sales manager has been in touch with you, I'm sorry you feel we only warrant a 1 star.
I booked my Kia car for MOT and left at 9am. They could not get that completed at 5pm. And worse came and said in MOT report that there is nail in my tyre and they cannot remove it and asked me to go Halford as the day is endingVery insensitive for customer safety / care. I came from Kent for this MOT which I believe could have sorted it out better in any local garage.
Doctor Nanban
Excellent service from the garage and excellent service from James in sales.. Highly recommended
E Patterson
Just recently bought a new crossland and the service I received from Wade was excellent. Nothing was too much trouble. This is our fifth car with have bought from Vauxhall and wade has helped us with each one. Great service Wade was very mindful that I was a vulnerable adult and made sure that all the seats were clean and he adhered To the COVID procedures. See you in three years for another new car.
Lesley ArmstrongThank you for the 5 star rating and review
Thank you for the 5 star rating.
Thank you for the 4 star rating
Just felt I had to write about the great service I received this week, from the service desk staff, Jason who took care of my car, Paul in sales and lastly but certain not lest, to the amazing young man who valets the cars and kindly cleaned my seats and did a great job. Great team work from every part of the business.
Ken MiltonThank you for the 5 star rating and review
Please can you get in touch and let us know what we can do to improve your rating?
5 * customer service, brought my car in for both an mot and service and couldn’t fault the customer service, I was updated throughout the day and informed when ready for collection, rob copeland was my service adviser on the day and he couldn’t of done anything more to satisfy medefinitely a 5* experience !
Shelley ForghamThank you for the 5 star rating and review.
My service today with Vauxhall Parts Department was utterly disgusting and the mannerism I received was less than unsatisfactory. As I could hear the man clearly, they decided to speak to me in such a tone which I found extremely demeaning and degrading; I pay for my items therefore this form of service is not acceptable. I would quite clearly shame the representative who I spoke to but for date protection and being a kind human I will not. If you call their services, be warned they will provide not but disgusting services.
abdul hyePlease could you contact the parts manager back and we will be able to look into this for you.
Please contact us back and provide us with your feedback so we can look in to why we have been awarded a 1 star from you, Thanks.
Good service
Brian Davenport
Customer service non existent
Margaret SellwoodI am sorry you wasn't happy with the service you received, are you able to get back in touch and let us know what we can do to improve.
Please contact us so we can resolve any issues you have had, Thank you.
Thank you for taking the time to leave us a 5 star review.
Helpful friendly staff. Shame their labour rate is so high.
Mark Hammond
Best cars .
Phil PowellThank you for the 5 star rating and review
The staff are always very friendly and professional. A particular thank you to Peter Cohen who always that extra mileRach East
Rachel EastThank you for the 5 star rating and review
Great helpful reception guy. We'll busy and running it on his own while staff shortage due to covidThis guy needs a medal. Or pay rise
Dean Bonney
Very helpful staff, made buying a car a pleasure
Francis AyrtonThank for the 5 star rating and review
Rip off they didn't do the job properly they only care about the money. Stay away from this dealership.
Ramadan SumaI am sorry you feel you have been ripped off, would you mind getting back in touch so we can discuss your concern further.
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